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Brian Johnson, Leon-Paul de Rouw

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Collaborative Business Design: Improving and innovating the design of IT-driven business services
By Brian Johnson, Leon-Paul de Rouw
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$4686 $3045
Introducing business service design (BSD) BSD is a simple approach to designing the overarching architecture of any IT-driven business service.It merges the pragmatism and logic of the UK Government Gateway method with service blueprinting and the stakeholder approach to gaining consensus.
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