This book deals with a number of nitty gritty items that relate to the work of a trainer. These items of work are often assumed to be routine functions which any person can perform easily. Truly, these operations do not require any great technical competence. Yet many trainers succeed in messing them up only because they have not paid attention to the number of ways in which one can slip and the precautions that may be taken. Faculty development programmes tend to neglect these simpler operations, whose effect on the total effectiveness of the trainer is not insignificant. This book should be a handy companion to every newcomer to the training profession. Experienced trainers also may find useful tips.
About the Author
Mr. S. Balachandran is a management consultant based in Mumbai. He had worked earlier in senior positions in the Life Insurance Corporation of India and as Faculty Member in the National Insurance Academy. He has been visiting faculty in management institutes and organizations both in the public and in the private sector. He is also associated with the Insurance Institute of India and the Indian Institute for Banking and Finance, developing curricula and course material. He has written several books and published articles in reputed journals. His earlier books are on Managing Change, Trainer Effectiveness, Managing Services, ethics and Indian Ethos.
