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ITIL Service Transition

By: Shirley Lacy , Ivor Macfarlane | Publisher:  Axelos Publications
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9780113310487
MRP: £8500
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This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.

Author
Shirley Lacy , Ivor Macfarlane
Binding
Paperback
Condition Type
New
Country Origin
UK
Edition
First
Leadtime to ship in days (default)
Usually Delivers in 15 days
Page
272
Publisher
Axelos Publications
Year
2007
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