Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL® 4:
Increases your industry knowledge, skills and salary potential
Transforms your business
Helps to successfully navigate the modern digital world
Reflects and integrates other established ways of working
Incorporates all the best things from ITIL
The ITIL 4: Master Pack includes all titles within the ITIL 4 journey:
ITIL 4 Foundation: The first step on the ITIL 4 pathway provides IT professionals with an understanding of the ITIL 4 framework and its practical application to the modern digital world
Create, Deliver and Support: Guidance for professionals who manage the operation of IT-enabled digital products and services or end to end delivery
Drive Stakeholder Value: Guidance for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships
High-velocity IT: Guidance for IT professionals who are working in digital transformation projects and towards high velocity environments
Direct, Plan and Improve: Guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation
Digital and IT Strategy: Offers practical skills for competing with disruption, reshaping strategy, adapting processes, and repurposing entire business models to combat challenges of the digital world
Helps you pass the ITIL 4 exams
Reference guidance for day-to-day problems for IT Professionals
