Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:
Increases your industry knowledge, skills and salary potential
Transforms your business
Helps to successfully navigate the modern digital world
Reflects and integrates other established ways of working
Incorporates all the best things from ITIL
The ITIL 4: Managing Professional books follow on from the ITIL 4 Foundation manual and are the Higher-Level guidance
Four books fully aligned with the Managing Professional modules of:
Create, Deliver and Support: Guidance for professionals who manage the operation of IT-enabled digital products and services or end to end delivery
Drive Stakeholder Value: Guidance for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships
High-velocity IT: Guidance for IT professionals who are working in digital transformation projects and towards high velocity environments
Direct, Plan and Improve: Guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation
Helps you pass the ITIL 4 Managing Professional exams or Transition Module
Reference guidance for day-to-day problems for IT Professionals
