Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:
Increases your industry knowledge, skills and salary potential
Transforms your business
Helps to successfully navigate the modern digital world
Reflects and integrates other established ways of working
Incorporates all the best things from ITIL
The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation
Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management
Improve relationships and reach mutual outcomes
Ensure high customer satisfaction levels
Optimize the customer experience
Create a trusted relationship with stakeholders
Helps you pass your Drive Stakeholder Value exam
Reference guidance for day-to-day problems for IT Professionals
Downloading Instrctions:
Once the order is placed, we then send out the links to download the PDF copy.
Full instructions are provided on how to download the PDF and what software you need to view it.
A free version of Adobe Digital must be installed before downloading. The PDF can only be downloaded once onto one IP address and printed once.
After that, it locks. So its important NOT to open the link if you have bought it for someone else, kindly open it only in the device you wish to use it on.
