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Introduction to the ITIL® Service Lifecycle, 3/e (Paperback)

By: AXELOS | Publisher:  Axelos Publications
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9780113313099
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This publication introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.
Introduces the basic concepts of the ITIL service lifecycle, and its benefits.
Provides a summary of each of the five stages of the lifecycle.
Includes references to the five core publications, providing an essential companion to them.
Includes information on ITIL and cloud computing.

Author
AXELOS
Binding
Paperback
Condition Type
New
Country Origin
UK
Edition
3rd
Gift Wrap
Yes
Leadtime to ship in days (default)
Usually Delivers in 15 days
Page
273
Publisher
Axelos Publications
Year
2011
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