What are the qualities, besides intelligence, education and experience that successful leaders possess? How do they create an environment where people are able to give their best performance? The book explains the concept of Emotional Intelligence, highlighting these qualities of successful leaders. It then explains, through case studies, how successful leaders use a combination of IQ and EQ to create an environment that enables peak performance of people. The book has been written with the belief that unlike IQ, the competencies that constitute EQ can be learnt and the EQ of a person can be improved through learning and practice.