IT is a key part of today's business planning, whether it is used for managing business information or supporting new services to customers. This guide discusses IT in business terms as a means of improving services and reducing costs. It also describes a governance framework that supports the strategic decision-making costs. This guide helps you create and manage strategies for your business and its IT, and describes a governance framework that supports the strategic decision-making process. Business and IT strategies provide the direction for all the other activities of the business, including those described in the other Business Change guides. As a result of reading this guide, you should be able to: draw up strategies that are flexible enough to deal with an uncertain future; set and manage a strategic direction for your organisation that makes best use of IT; and understand and meet the IT-related needs of key stakeholders.
