About the Book
As we all know, guest-associate interactions have a heavyinfluence on the hospitality experience. Top-rate guest satisfaction scoresrely upon hiring high-quality associates. Training and development duringemployment are evidently important as well, but much can be said about hiringthe right person in the first place. One Minute Recruitment Manager helps inpresenting techniques that can be used to generate the best possible applicantpools for open positions. It also helps you in crafting position description announcementsand provides guidelines to develop a sense of the company’s personality and culture. After recruitment techniques, this book thenfocuses attention on selection tactics that can be used to identify and retainthe best candidate from within the applicant pool. It conveys the benefits of360-degree interviewing, panel interviewing, and multiple day interviewing. Inother words, highly refined and well-orchestrated selection processes makes theapplicants want to work at your hotel, because such well-managed processes signalto the applicant that the firm is well-managed in other facets of businessoperations as well.
About the Author
Gajanan Shirke is a successful author whose first book BarManagement and Operations was published in 2010. He has written 17 books sincethen including Hospitality Management, Food and Beverage Management, HotelEngineering Management, Front Office Management, Hotel Housekeeping Management, The Cookery Triology: Advance Cookery Theory,The Cookery Triology: Foundation of Cookery, The Cookery Triology: The Basic Cookery Book,Hotel Sales and Marketing, Hospitality Industry Accounting & Fundamentals,Customer Interaction Excellence in Hospitality, History of Indian Cuisine – Volume 1, History of Indian Cuisine –Volume 2, Hotel Owner’s Manual, Hotel Security & Prevention, TrainingManager’s Manual.He is a hotel consultant, with a proven track-record ofdeveloping, training and growing some of the best-known Hotels, Restaurants andFast-food joints in Indian market. His last assignment was with KamatHotels India Ltd as A General Manager. He was part of The Eighth meeting of theBoard of Studies for Hotel Management & Catering Technology as an Expert.He is visiting Various Hotel Management Colleges as a Visiting Faculty. He hastrained over thousand hospitality professionals and completed numerousprojects of hotel consultancies in India and overseas.
